frequently asked questions

We take looking after todays’ adventurous traveller, wanting to experience luxury beyond compare, seriously. Continue below for our FAQ’s.

CHECK IN/CHECK OUT

To request an early check-in or late check out please contact reception on +61 (02) 6685 7385 on the day of your arrival/departure.

AMEX

Visa / Mastercard

Bank Transfer

Full Payment is taken at the time of booking. All rates booked directly with Hotel Marvell are refundable up to 14 days prior to arrival. 

If you have booked through a third party, please refer to their booking terms and conditions.

 

Behind Bonito’s midway down our laneway.

HOTEL

Yes, please just head to reception.

Level 3 – Roof Top, 6am – 6pm

No, we are a non-smoking venue.

No, please head to the smoking point allocated behind the pool area or to the front of the hotel.

Yes, please contact reception for connection.

Hotel Marvell has a number of Accessible rooms, and all areas of the property are accessible by wheelchair, please contact reception for more information.

On check in – you will be provided access to our basement car park.

Yes, please discuss with our reservations team for a room suitable for the number of guests.

Please contact our reservations team to discuss in more detail.

ROOMS

No, however we do have Dual Key rooms with a combination of Hotel Room and Hotel Suite.

Yes, from 11:00 – 20:00

Please contact reception for availability.

Laundry services can be provided with notice, please contact reception to arrange.

Hotel Marvell uses Australian made Leif amenities body products.

Please look at your individual room category for inclusions.

RESTAURANT

Breakfast is served daily between 8am and 12pm in the restaurant and laneway. 

Light lunches are served daily 12pm to 4pm.

Dinner at Bonito is served Tuesday  – Saturday 5pm to 9pm

Bonito is open to the public.  Please note you do not have to be a Hotel Marvell guest. 

Food and Beverages are available on the rooftop dining area from 3pm Monday to Friday and 12pm Saturday and Sunday.

Horizon Rooftop bar is open to the public.  Please note you do not have to be a Hotel Marvell guest. 


No reservations are required to breakfast at Bonito.

Yes, we strongly recommend booking in advance for dinner.

Please make a note at booking or contact the restaurant to ensure dietary needs are catered for.

Yes, Bonito’s is open to the public for dinner

Please contact our reservations team to discuss.

Nestled in the heart of Byron Bay, we look forward to welcoming you

Whether you are looking to unwind, indulge or explore, we have everything you need to make your stay unforgettable.