1. Acceptance of Terms
By accessing or using the Hotel Marvell website (the “Website”) and/or making a reservation through the Website, you agree to comply with and be bound by these Terms and Conditions (the “Terms”). If you do not agree with any part of these Terms, you must not use the Website or make reservations through it.
2. Use of the Website
2.1. Eligibility: The use of the Website is intended for individuals who are at least 18 years old. By using the Website, you affirm that you meet this requirement.
2.2. Access: Hotel Marvell reserves the right to restrict or terminate your access to the Website at any time without notice.
3. Reservation and Booking Policy
3.1. Booking Confirmation: All reservations made through the Website are subject to availability and are confirmed only when you receive a booking confirmation email from Hotel Marvell.
3.2. Information Accuracy: You agree to provide accurate, complete, and current information during the reservation process. Hotel Marvell reserves the right to cancel reservations that are made with false or misleading information.
4. Payment and Charges
4.1. A 50% deposit is required at the time of booking to confirm your reservation.
4.2. Full Payment: Full payment is required 14 Days prior to arrival.
4.3. Charges: You agree to pay all charges associated with your reservation as displayed on the Website.
5. 14-Day Cancellation Policy
5.1. Cancellations: Reservations may be cancelled without penalty up to 14 days before the check-in date.
5.2. No Refunds: Cancellations made within 14 days of the check-in date are non-refundable. No refunds or date changes will be provided for any cancellations made within this period, regardless of the reason.
5.3. Date Changes: Changes to the booking dates are not permitted within 14 days of the check-in date.
6. Party Policy
6.1. No Party Policy: Hotel Marvell always enforces a strict no party policy in all rooms and suites.
6.2. Room Occupancy: Room occupancy is limited to two adults. Group gatherings exceeding this number in rooms, suites, and public spaces are prohibited.
6.3. Consequences: Failure to comply with this policy may result in a minimum fine of $1,000 applied to your room account at the discretion of management. This policy is in place to protect the comfort, security, and safety of all hotel guests and staff and to protect Hotel Marvell property.
6.4. Event Enquiry: If you wish to host a party, please contact our team to discuss tailored event space options.
7. Children Policy
7.1. Accompanied by Adult: Children under the age of 18 must be accompanied by an adult to check-in and stay at Hotel Marvell.
7.2. Room Accommodation: Our guest rooms can accommodate two adults and one infant at no cost.
7.3. Supervision: Children must be accompanied by an adult in all public spaces.
8. Privacy
8.1. Your use of the Website and reservation services is subject to our Privacy Policy, which outlines how we handle your personal information and can be accessed on the Website.
9. Intellectual Property
9.1. All content on the Website, including text, images, graphics, and logos, is the property of Hotel Marvell or its content suppliers and is protected by applicable intellectual property laws.
10. Limitation of Liability
10.1. Hotel Marvell is not liable for any indirect, incidental, or consequential damages arising from the use of the Website or reservation services. Our liability is limited to the maximum extent permitted by law.
11. Changes to Terms
11.1. Hotel Marvell reserves the right to modify, amend, or update these Terms at any time without prior notice. All changes will be effective immediately upon posting on the Website. Continued use of the Website or reservation services after such changes will constitute your acceptance of the new Terms.
12. Governing Law
12.1. These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Hotel Marvell operates, without regard to its conflict of law principles.
13. Contact Information
If you have any questions about these Terms, please contact us using the contact information provided on the Website.
14. Photography Policy
14.1. Commercial Use: Any activity for commercial or promotional use (including all photography and videography) is prohibited anywhere within the hotel and its grounds without the prior written consent of Management and without an authorized location agreement and acknowledgment form.
14.2. Professional Equipment: The use of professional camera equipment in and around Hotel Marvell’s public spaces is not permitted.
14.3. Unauthorized Activity: Management reserves the right to cancel accommodation and request the immediate cessation of any activity taking place in breach of this policy. Unauthorized imagery or video must not be published on any media and must be immediately removed from the public domain upon request from hotel Management.
14.4. Room Use: Hotel rooms are solely for guest accommodation and enjoyment. Rooms are not to be used as locations for commercial or unauthorized activity including but not limited to photoshoots, pop-up shops, and trunk shows.
14.5. Privacy Protection: Please note that Hotel Marvell has strict guidelines in place to protect guest privacy. All media, commercial, and promotional photography, videography, and activities require prior written approval from Management.
14.6. Enquiry: If you are interested in speaking with us about a partnership, collaboration, or media opportunity, please get in touch via [email protected].
By using the Hotel Marvell Website and making a reservation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Whether you are looking to unwind, indulge or explore, we have everything you need to make your stay unforgettable.
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[email protected]
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+61 (02) 6685 7385